Description
INCONTACT is a remote fleet monitoring tool that allows a service provider to view all customers MFP’s and printers in the comfort of their own office. This remarkable tool provides consumable and service alerts to allow for proactive monitoring of devices across multiple brands, which means consumables can be supplied in time and should a device fail an error code will be sent in real time so that the service department can dispatch manpower and any necessary parts to the clients immediately – without them having to call you. Automated toner alerts. Automated meter readings. Collection of device information made easy. Receive a quicker response from the service department. Customer login to allow the clients IT department to see what we can see.
